Designed in Milan

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General Questions

General questions we get asked.

If you have others. questions write to us!

Click on the product you like and choose the size, in some products you will still be able to see the service “obscured” to continue or add to cart, because you also have to choose the color, remember to select all the “clickable” options on the product page.
Remember that even if a product only has one color option, you still have to click it to continue the order, this helps our warehouse to be more efficient and faster.

On Designed din Milan, you have 14 days to try your product and see if you like it, if you are not satisfied, we invite you to communicate it to the email: return@designedinmilan.com, we will refund your payment within a maximum of 10 days from receipt of the our product. We remind you that the return shipping will be at your expense and must be tracked, further info on our returns and returns page.

Yes, we ship worldwide with DHL, mainly, standard shipping is free and takes 7 working days for 80% of products after the product is made, this does not apply to ALL OVER PRINT products and SHOES, which they take longer to make.

Write an email to info@designedinmilan.com, for now we only have a customer service email, we will reply within 24 hours, in the future we will start a whatsapp number.

Yes, before purchasing you can write us an email to find out how the clothes fit and which ones are best suited to you, we will soon start WhatsApp customer support, keep an eye on the footer of our site.

We send the DHL Tracking after receiving the order, this may take approximately 2 working days, because first we make the product and then we ship it, when we give it to the courier you will receive an email.

After the order is placed, received by the warehouse and the fulfillment process begins, if you change your mind, please contact us to resolve the misunderstanding.

Product Questions

Questions about products and materials.

If you have others. questions write to us!

For t-shirts, sweatshirts with digital print, the time is 1/2 days maximum, after which it will be shipped immediately, for clothes with all-over print, (i.e. when the design covers the entire surface of the product), the times they can be longer because we need to print the design on the fabric, cut it and sew it, it can take up to 5 working days. As for shoes, the times are similar, but we guarantee delivery within 15 working days.

99% of the products are made of pure combed cotton, we do not waste, our products are made after receiving the order, we are however careful about waste.
The sneakers are made of synthetic leather, you can however see the material and the percentage of fabrics on the product page.

the t-shirts (which are the main fabrics that are in direct contact with the skin) are all made of 100% high quality combed cotton, you don’t have to worry, for the winter products arriving for the next collections, we also use FLEECE, remember look at the details on the product page.

Read carefully how to wash and care for our products on the product page, for many t-shirts or where you see bright colors, we use unique printing and color techniques that make our products unique and unparalleled, such as shades of the fabric etc., remember that the 100% pure combed cotton requires a lot of care. , quality has a price.

Payment Questions

Questions about payments and accepted methods?

If you have others. questions write to us!

For now we only take paypal, so that our customers feel safe and pay quickly, it is NOT necessary to have a paypal account, it is possible to complete the order by paying with a normal card using as via paypal, click on the icon to have the options.

That would be the express checkout, you don’t need to waste time with the cart or anything else, if you are only interested in a sweatshirt or tee, click on the PayPal icon (after choosing color and size) and it will do everything and quick.

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